ISMAIL RAZAK. Customer Relationship Management (CRM): Building Solid Relationships for Business Sustainability. Journal Arbitrase : Economy, Management and Accounting, [S. l.], v. 1, n. 02, p. 120–126, 2023. DOI: 10.58471/arbitrase.v1i02.79. Disponível em: https://paspama.org/index.php/Arbitrase/article/view/79. Acesso em: 17 apr. 2026.