Ram Paudel, Rashmi Roka Chhetri, Laba Kumar Shrestha, Rajesh Paudel, Anita Pokhrel and Rumisha Aryal (2025) “Evaluating E-Banking Service Quality and Customer Satisfaction: A Systematic Review in the Context of Nepal”, Journal Arbitrase : Economy, Management and Accounting, 3(02), pp. 44–61. doi: 10.58471/arbitrase.v3i02.188.